- O que é a versão MULTILANG?
- De que forma tenho de ativar as publicações digitais?
- Como posso ativar a minha publicação digital?
- Como posso transferir a minha licença mozaBook para um outro computador?
- Licença individual ou licença Pack?
- O que faço se eu já tiver ativado um código de licença, embora prefira agora usá-lo noutra conta de utilizador?
- Não posso utilizar o mozaBook, mesmo tendo uma licença Mozaik TEACHER / Mozaik STUDENT.
- Que tipo de código de licença tenho? Como posso saber a qual conteúdo digital posso aceder com o meu código de licença?
- How can I switch to a Teacher account?
- What is the difference between user licences and device-based licences?
- Licence validity
- My licence has expired. What content and functions can I still access?
- How can I activate a Mozaik TEACHER or Mozaik STUDENT licence?
- I receive an error message when I try to activate my licence. What should I do?
- How can I renew my licences?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- Can I modify and upgrade the type of my licence?
- How can I obtain School Admin rights, and what can I use them for?
- What is an XR licence extension?
- How can I switch my mozaBook CLASSROOM licence to a Mozaik TEACHER licence?
- I have a question / problem. What should I do?
mozaBook, Mozaik TEACHER, Mozaik STUDENT and digital book licences can be activated within one year of purchase.
The validity period of a licence is counted from the date of activation, not from the date of purchase. The validity period of a licence starts from the date of activation and lasts for the period of time specified at the purchase.

Attention!
(1) It is not enough to buy the licence; you also need to activate it.
(2) When activating a user licence (Mozaik TEACHER, Mozaik STUDENT), it is very important that you log into the user account you want to use the system with in the future. The licence will be linked to the user who activates it. This user does not have to be the one who purchased the licence.
(3) If you activate a device-based license (mozaBook CLASSROOM, mozaBook SCHOOL-LAB), make sure that you activate it on the device you want to use it on.
(4) You will find your licences if you click on My purchases.
(5) You can check the validity of your activated licences if you click on My licences.